How to Browse

This site offers a wide variety of high quality Chinese herbs, herbal formulas and related products for sale direct to consumers. To the left you will see our "Categories" menu. From here you can choose among categories which relate to various health conditions or other product categories. Clicking on a category will list the products within that category (please note that many Chinese herb products relate to multiple health conditions and are included in more than one category). You may add a product to your shopping cart by clicking the "Buy Now" button, or you may click on the product name or picture for more detailed product information. On the detailed product information page, you may add a product to your cart by clicking the "Add to Cart" button at the bottom of the page.

Product Search

If you know the name of the product or a special ingredient you're looking for, you may enter it into our "Product Search" box at the left. This tool will show you every product in our store which contains the terms in your search query. Please note that our search tool looks at the full product name, description and product details (including ingredients). If you're getting too many search results, try being more specific with your search query. If you're getting too few or no results, try using fewer search terms and/or checking your spelling.

Special Sale Items

These are usually shown on our home page and in certain other sections throughout the website. Special sales are for a limited time only, and all prices and promotions are subject to change without notice. If you sign up for our regular newsletter and/or create an account with us you'll be notified by email regarding sales and special offers.

How to place an order

When you see the product you want to purchase press the "Add to Cart" or "Buy Now" buttons (these buttons have the same effect). This will add the product to your shopping cart. You can make changes to the quantity required by adding the new quantity number and then pressing the "Update" button. Similarly, you may remove items from your order by selecting the "Remove" checkbox and then clicking the "Update" button. When you're ready to purchase click the "Checkout" button. This will save your order. You will then be asked to input some important information. This information is necessary to complete your order. Once you have added your name, address and contact details you can proceed to choose a shipping method and a payment method before finalizing your purchase and returning to the Chinese Herbs Direct home page.

Safe Shopping

You can shop safe with us at all times, as all purchases made through Chinese Herbs Direct are processed with guaranteed security through authorize.net, our secured online payment provider. Furthermore, your transactions and account information are protected at all times using 128bit SSL encryption. Look for the "padlock" logo in your browser for confirmation. See Security Policy for more details.

Returning to Chinese Herbs Direct

When you checked out or registered at www.chineseherbsdirect.com you were asked to provide a password for your account. Just enter your full email address and this password to log back into the site (if you've forgotten your password, simply click on the "Password Forgotten" link below the sign-in button, and we will email you a new temporary password). Once logged in you have full access to your purchase history, order details, account information and other features.