As stated in our Privacy Policy and Terms and Conditions we take your privacy and security very seriously. The following list includes some of the steps we have taken to ensure that your purchases with us are as secure as possible.

1. We use SSL Server Certificate encryption (GeoTrust 128-bit Secure Sockets Layer encryption) to encrypt any personal data you input into our site while logged in. To verify our SSL certificate's status double-click the padlock icon in your browser and read the information presented. (Note that the padlock is not present on every catalog page - only those pages that deal with sensitive personal account or checkout information.) The certificate will respond with "www.chineseherbsdirect.com". If it does not you may be accessing pages which are not part of this website and you should close them immediately and visit www.chineseherbsdirect.com to continue your purchase.
   
   
2. We DO NOT store your credit card details anywhere in our systems. In the unlikely event that our servers our compromised your payment details cannot be stolen or removed in any way by malicious hackers.
   
   
3. We use an Online Payment Gateway (Authorize.Net) to make your transaction even more secure. Transactions made through this system are also SSL protected.
   
   
4. If you would feel more safe making your payment over the phone or via check/money order or Paypal, we have these options available at no extra cost.  See Other Payment Methods for details.
   
   
5. We have taken additional security measures in our programming code to make this site even more secure. Our goal is to offer you a safe shopping environment and absolute peace of mind about your security and privacy when shopping at Chinese Herbs Direct.