About Us

Chinese Herbs Direct is a family-run business founded in 2004 and dedicated to providing Chinese herbs, dietary supplements, and traditional herbal formulas at competitive prices. For more than two decades, we have focused on offering a broad selection of products from established manufacturers while maintaining a commitment to quality, value, and customer service.

We are passionate about the history, tradition, and diversity of Chinese herbs and botanical ingredients, and we look forward to sharing them with you.

Quality Products and Manufacturing Standards

At Chinese Herbs Direct, we believe customers should have access to high-quality herbal products from trusted manufacturers. We offer products that are produced using natural ingredients and sourced from manufacturers that follow Good Manufacturing Practices (GMP) and established quality-control standards.

Many of the manufacturers we work with utilize modern production methods alongside traditional preparation techniques to help provide consistent products and ingredient information. We carefully select suppliers that emphasize quality, consistency, and transparency.

Competitive Pricing

Our goal is to make Chinese herbs, dietary supplements, and related products accessible to a wide range of customers. By maintaining competitive pricing across our inventory, we strive to offer strong value while preserving the quality standards our customers expect.

Help Center

Our comprehensive Help Center includes a detailed overview of our online store, shopping cart, payment methods, shipping, and return policies and how to get the most from your shopping experience. If you have any questions about Chinese Herbs Direct or how it operates, you should visit our Help Center.

Responsive Customer Service

At Chinese Herbs Direct, our goal is 100% customer satisfaction. We value you as a customer and want you to be happy with your purchase. If you have any questions, problems or suggestions for us, please don’t hesitate to Contact Us and we will respond to your inquiry in a prompt and professional manner. While we welcome customer feedback and questions, please note that Chinese Herbs Direct does not provide medical advice or individualized healthcare recommendations. We are unable to suggest products or herbs for the diagnosis, treatment, prevention, or cure of any disease.

30-Day Return Policy

Every product at Chinese Herbs Direct is backed by our 30 day return policy. If you are unsatisfied for any reason, you may return the product to us for a full or partial refund. See Our Return Policy.

Thank you for visiting Chinese Herbs Direct. We look forward to sharing the rich tradition of Chinese herbs with you.