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About Us About Us

Who We Are

Chinese Herbs Direct is a family-run organization dedicated to providing the highest-quality Chinese herbal formulas at low Internet prices.  We believe that the regular use of Chinese herbs can promote optimal health, boost energy and restore harmony to people experiencing physical imbalances from the everyday rigors of modern life.  Our firm offers only all-natural herbal formulas that have been manufactured under the strictest quality standards for maximum effectiveness.  It’s easy to see why we’re passionate about our business – and we look forward to sharing the world of Chinese herbs with you.

High Quality Herbs and Safe Manufacturing

Chinese Herbs Direct believes that only the highest quality, all-natural herbs should be used to reach the full health potential available from traditional Chinese formulas. At Chinese Herbs Direct, we work with our suppliers to ensure that our products meet the safety expectations of our customers. Over 99% of our herbal formulas are from internationally certified "GMP" (Good Manufacturing Practices) factories who extensively test the raw herbs and finished products for quality and purity. This ensures optimum potency, efficacy and safety to our customer base.

Low Price Policy

For many years, the distribution of Chinese herbal formulas has been limited to licensed acupuncturists, herbalists and "Chinatown" herbal stores located in major urban areas.  This inefficient distribution system has resulted in Chinese herb prices that have stayed stubbornly high.  With the advent of the Internet and more efficient distribution channels, Chinese Herbs Direct is now able to offer nearly all of our inventory of products direct to the consumer at 10-30% savings off retail prices.  See Low Price Policy.

Fair Shipping Costs

Shipping is a necessity for Internet businesses, and we don’t believe in unfairly marking up our shipping costs for artificially high “handling” fees or other charges.  We ship all standard orders via US Postal Service Priority Mail.  Our standard shipping fees are fair and straightforward:  just $5.95 for all orders under $75 (regardless of quantity) – and all orders over $75 are shipped FREE.  See Fair Shipping Costs.

Help Center

Our comprehensive Help Center includes a detailed overview of our online store, shopping cart, payment methods, policies and how to get the most from your shopping experience.  If you have any questions about Chinese Herbs Direct or how it operates, you should visit our Help Center.

Responsive Customer Service

At Chinese Herbs Direct, our goal is 100% customer satisfaction.  We value you as a customer and want you to be happy with your purchase.  If you have any questions, problems or suggestions for us, please don’t hesitate to Contact Us and we will respond to your inquiry in a prompt and professional manner. While we do welcome your feedback, please note that per FDA regulations, we are unable to analyze personal disease conditions or suggest any products or herbs that diagnose, treat, prevent or cure any disease.

30-Day Money Back Guarantee

Every product at Chinese Herbs Direct is backed by our Money Back Guarantee.  If you are unsatisfied for any reason, you may return the product for a full or partial refund.

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Copyright © 2004-2013 Herbs Direct, LLC. All rights reserved.
Chinese Herbs Direct is a registered trademark of Herbs Direct, LLC.


Herbal formulas, natural remedies, homeopathic formulas, teas and related alternative health products and statements on this site have not been evaluated by the U.S. FDA. These products are sold in the US as nutritional supplements and are not intended to diagnose, treat, cure or prevent any disease. The content provided is for informational purposes only and is not intended as a substitute for advice from your physician, licensed herbalist, acupuncture specialist or other health care professional or any information contained on or in any product label or packaging. You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should consult with a healthcare professional before starting any diet, exercise, Chinese herb or other supplementation program, before taking any medication, or if you have or suspect you might have a health problem. Unless specifically mentioned in the product label, our herbal supplements, natural remedies, alternative health and other homeopathic products are not intended for children under the age of 18, pregnant women or women nursing a baby. Ingredients and dosage recommendations may change - see product label for current information. See our Site Map for full website listing. Not responsible for typographical or other inadvertent errors. Product images may not reflect current product labels. Prices and promotions are subject to change without notice.



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