| Who We Are Chinese Herbs Direct is a family-run organization dedicated to providing the
highest-quality Chinese herbal formulas at low Internet prices. We believe
that the regular use of Chinese herbs can promote optimal health, boost energy
and restore harmony to people experiencing physical imbalances from the everyday
rigors of modern life. Our firm offers only all-natural herbal formulas
that have been manufactured under the strictest quality standards for maximum
effectiveness. It’s easy to see why we’re passionate about our business –
and we look forward to sharing the world of Chinese herbs with you. High Quality Herbs and Safe
Manufacturing Chinese Herbs Direct believes that only the highest quality, all-natural
herbs should be used to reach the full health potential available from
traditional Chinese formulas. At Chinese Herbs Direct, we work with our suppliers to ensure that our products meet the safety expectations of our customers. Over 99% of our herbal formulas are from internationally certified "GMP" (Good Manufacturing Practices) factories who extensively test the raw herbs and finished products for quality and purity. This ensures optimum potency, efficacy and safety to our customer base. Low Price Policy For many years, the distribution of Chinese herbal formulas has been limited
to licensed acupuncturists, herbalists and "Chinatown" herbal stores located in
major urban areas. This inefficient distribution system has resulted in
Chinese herb prices that have stayed stubbornly high. With the advent of
the Internet and more efficient distribution channels, Chinese Herbs Direct is
now able to offer nearly all of our inventory of products direct to the
consumer at 10-30% savings off retail prices.
See Low
Price Policy. Fair Shipping Costs Shipping is a necessity for Internet businesses, and we don’t believe in
unfairly marking up our shipping costs for artificially high “handling” fees or
other charges. We ship all standard orders via US Postal Service Priority
Mail. Our standard shipping fees are fair and straightforward: just
$5.95 for all orders under $75 (regardless of quantity) – and all orders over
$75 are shipped FREE. See Fair Shipping
Costs. Help Center Our comprehensive Help
Center includes a detailed overview of our online store, shopping cart,
payment methods, policies and how to get the most from your shopping
experience. If you have any questions about Chinese Herbs Direct or how it
operates, you should visit our Help
Center. Responsive Customer Service At Chinese Herbs Direct, our goal is 100% customer satisfaction. We
value you as a customer and want you to be happy with your purchase. If
you have any questions, problems or suggestions for us, please don’t hesitate to
Contact Us and we
will respond to your inquiry in a prompt and professional manner. While we do
welcome your feedback, please note that per FDA regulations, we are unable to
analyze personal disease conditions or suggest any products or herbs that
diagnose, treat, prevent or cure any disease. 30-Day Money Back Guarantee Every product at Chinese Herbs Direct is backed by our Money Back
Guarantee. If you are unsatisfied for any reason, you may return the
unused portion of any product for a full refund (less shipping costs). | 
