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FAQ

Products

What are Chinese herbs?

Are Chinese herbs safe?

What dosage is appropriate?

Who can take Chinese herbs?

Can you diagnose my condition?

Can you locate a specific Chinese herb or formula?

What is the difference between Wan, San and Pian on a formula name?

Do you have any Clearance Items?

When and how should I take Chinese herbs?

How long do Chinese herbs take to work?

Can I take Chinese herbs with prescription medications?

Can I take Chinese herbs while pregnant or nursing?

Can I take Chinese herbs during menstruation?

Can I take Chinese herbs when I have a cold or flu?

Can I take several Chinese herbal formulas at the same time?

What is a teapill, and why do I need to take so many?

Ordering

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When will my order be delivered?

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Why is my tracking number not updating?

My tracking number says “Delivered” but I never received the package, where is it?

Do you ship outside the United States?

Where is my International Order?

Payments

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My credit card was charged more than once.

Returns

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Other

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